Orders are usually shipped within 1-3 business days from the time the order is placed. Up & Riding processes orders Monday through Friday, excluding holidays. Once an order is complete and ships from our warehouse, you will receive an email letting you know the items have shipped with tracking information if applicable. Priority Mail orders are sent out with delivery confirmation and does not allow for extra tracking. We are unable to provide next day service for APO addresses. Orders may be shipped via USPS, UPS or Fed Ex at our discretion.

You will not be charged until the order is shipped from our warehouse. Oversized items such as luggage carry an oversize shipping charge, we will let you know what that is before we process your order. If the "Ship To" address is different from your "Bill To" address, or your order exceeds $200 the "Bill To" customer will be contacted to confirm your order.

Shipping Costs (Time referenced is normal shipping time after it is received by USPS)

* Enter promotional code "FREESHIP" at the time of your order (if you are using another promotional code and you qualify for free shipping enter the other code and we will manually deduct the shipping cost prior to charging your account)

International Orders

We are happy to ship internationally as we know kids surf and skate clothing are hard to find however there are some countries that we don't ship to. We will let you know if we are unable to process your order. We are doing our best to make this happen however there are several items that you need to be aware of:

Duties & Taxes: Foreign customers are responsible for any duties, taxes and brokerage fees incurred. Shipments are sent FOB our warehouse. To find out more about what these costs will be, please contact your local customs office.

International Payment Methods: Because it is difficult to verify credit card billing addresses for our foreign customers we can only accept payment via Paypal at money order at this time. Please go to paypal.com to set up an account.

Oversized Items: Large oversized items are not available for shipment outside of the United States at this time. If an item is considered oversized we will notify you via email.

Shipping: If we ship your package USPS Global Priority, the tracking information will not be available. If you have an account with another freight forwarding carrier and would like to ship under your account, please contact us to process the order as a special handling order. In most cases, international orders will take an additional 48 hours to process.

Only Select Brands: We are not allowed to ship certain brands outside of the United States or Canada due to international distribution agreements and are not a result of any Up & Riding policy. If you order any products that we are unable to ship, we will contact you via email to let you know.